FAQ

What is Sick-Note?

We are a company that sends out urban hampers (care packs for & from busy, but thoughtful, city folk).

 

What do the hampers look like?

Our hampers are delivered in foil lined, Kraft paper carrier bags - a bit like those lovely American style, brown paper, shopping bags but with handles & insulation on the inside. They are 100% reusable and perfect for keeping cold bits cold and your warm bits warm ... but not at the same time!

 

What do I get in my hamper?

We have 4 hamper options, depending on the “ailment” of your recipient, but each pack contains:

Something to eat

Something to drink

Something to read

Something to play with

Something to indulge in

Some things to cure

 

What are the 4 pack options and how do I choose?

Love-Sick is our girly pamper pack - full of luxurious, self indulgent treats for an evening of “me time”. This is a wonderful gift to send if your girlfriend (not only in that way!) has just fallen in love, gotten engaged or is simply in need of being reminded how great she is.

 

Sick As A Dog is our hangover cure pack. When you just can’t shake the beer fear but need to get on with it this hamper is for you. We’ve packed this puppy (we know) full of vitamins, energy boosters and comfort foods to get you through the day … and thrown in the none too taxing but relevant Hangover double DVD set to give you something to look forward to come home time! Your fella will love you for sending this one!

 

Sick & Tired is our new & expectant mums care pack. We’ve done the ground work for you & put together a hamper that is the perfect balance of practical pregnancy lotions, calming & stimulating potions and a touch of glossy glamour to make her feel a little bit fabulous again. She won’t forget you for this one!

 

Sick To My Stomach is our pack for the truly, madly, poorly … and, dare we say it, may even cure man flu. This hamper comes brimming with so many seasonal cold and flu cures that you’ll think you’ ve just received your grandmother’s medicine cabinet! And because no one likes to cook when they’re feeling rotten we have also added a best of British meal to boot … if you’re feverish enough you might just think your nana has come to visit with this pack of goodies!


 

What brands and products do you stock?

You can find a full list of the brands we stock & their product details HERE. 

 

What Do I Get In Each Pack?

Love Sick 

Sick As A Dog

Sick & Tired

Sick To My Stomach 

 

Can I add a note to my order? 

It's in the name, of course you can! We hand write all your messages to keep your care pack as personalised as possible.


When will my order be delivered?

London: Central Zones 1 & 2

We deliver by courier, same day, for orders placed by 11am to the following postcodes: 

EC1A, EC1M, EC1N, EC1P, EC1V, EC1Y, EC2A, EC2M, EC2P, EC2R, EC2V, EC2Y, EC3A, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4P, EC4R, EC4V, EC4Y, N1(Kings Cross), NW1 (Regent's Park, Euston, Euston Square), SE1, SW1, SW7, W1, W2, W8, W11, WC1, WC2.

E1, E2, E3, E8, E14, SE2, SE4, SE5, SE11, SE14, SE15, SE16, SE17, SE22, SW2, SW4, SW5, SW6, SW8, SW9, SW10, SW11, W2 (Westbourne Grove) W6, W8, W9, W10, W12, W14, N1, N4, N7, N19, NW1 (Camden Town), NW3 (Swiss Cottage), NW5, NW6, NW7, NW8 (St. John's Wood), NW10 (Kensel Green, Willesden)  

We deliver between 9am and 6pm – orders placed after 11am will be delivered the next day.

Mainland UK & Greater London: Within 48 hours

We deliver by courier within 48 hours of order being placed however cannot deliver outside mainland UK or extreme remote locations.

We deliver between 9am and 6pm.

 


Mainland UK & Greater London: Standard Delivery

We deliver within 3-5 Days via Royal Mail. 


Outside mainland UK:

We currently do not deliver outside the UK mainland but are working on it!

 * If you require a timed delivery please call us to get a delivery quote tailored to your needs on +44 (0) 207 428 9777.


Will you deliver to me?

Yes - if you live on mainland UK we deliver to you however if you live in a very remote area Royal Mail my be the delivery option we can offer you as couriers find the back of beyond difficult to navigate. If in doubt please call us on +44 (0) 207 428 9777 to find out.

 

How much does delivery cost?

London: 

Central London: Zones 1 & 2 -  Same Day by courier: £10
 

Mainland UK & Greater London: 

Standard Delivery,  3-5 Days via Royal Mail: £5.99

Mainland UK & Greater London: 

Within 48 hours by courier on orders placed before 11am: £10

 

How do I pay?

Currently we only take transactions online using Visa, Cirrus,Maestro & Paypal. You can also place your oder and pay for it over the phone but you will have to be patient as we will need to ask lots of questions.

 

Does the recipient need to sign for their Sick-Note?

Yes -  precious cargo on board!

 

What if the recipient is not home?

We ask for both the sender and the recipients phone number in order to call them and make alternative arrangements in such a case so please ensure that you provide us with this information as you may incur additional charges if we have to redeliver. We will never charge you card without advising you of this first of course.

 

Do you provide a corporate gifting service?

Yes – we offer corporate packages across all our packs. Please email us directly at duvetday@sick-note.com with your enquiries.

 

 

What is Sick-Note?

Browse our packs

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